Strategies and Best Practices for Digital Marketing in Healthcare

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Strategies and Best Practices for Digital Marketing in Healthcare

People utilise the internet to get instant access to a professional from the comfort of their own homes, and digital marketing has exploded in popularity.

According to a McKinsey poll, over 75% of respondents prefer to communicate with their specialists online.

So, let’s go over some of the most successful methods and best practices.

  • Make a Local SEO Strategy

User experience and search engine optimization go hand in hand. A thriving healthcare business will benefit from implementing an effective local SEO strategy.

Some of the elements that distinguish a website are responsive design, online load time, mobile and voice search optimization, easy navigation, and high-quality content.

SEO is a digital marketing strategy that increases your online visibility. You can target a specific location, improve user experience, and brand visibility, and increase website traffic with the help of a competent SEO service.

Check out these stats that show how important SEO is for your healthcare business.

  • Google, Bing, and other top search engines are used by 77 percent of those who look up health information online.
  • People looking for an optician, therapist, or nursing home have a better probability of reaching a medical facility.
  • Over 70% of people who search for health-related information online don’t look past the first page of results.
  • 47% of internet users look up more information about a doctor or a medical centre.


  • Consider PPC (pay-per-click) marketing.

PPC is a type of advertising where you only pay when someone clicks on your ad on search engines, social media, and other platforms. Google AdWord, for example, provides both text and graphic adverts. Text adverts appear on the first page of search engine results.

Image adverts are display ads that appear on your screen from time to time. This advertising algorithm is based on your search history.

PPC advertising increases the visibility of your healthcare service website on search engines and increases visitors. You can track the success of your PPC advertising to see what works and what doesn’t.

These figures demonstrate the significance of pay-per-click advertising in the healthcare industry.

  • In 2020, the healthcare business is expected to spend $36 billion on advertising globally.
  • Nearly $10.1 billion was spent on PPC advertising by over 7 million healthcare organisations.
  • On average, every $1.60 spent on Google ads returns $3 to healthcare providers.


  • Marketing on social media

The healthcare industry makes use of social media to reach out to a wider audience, including potential patients.

Hospitals and healthcare practitioners can use social media marketing to target specific demographics such as age, gender, geography, and more.

You may use social media marketing to not only promote your healthcare service, but also to educate people about various health issues, provide mental and physical health suggestions, and much more.

  • Marketing with content

Content marketing has shown to be one of the most effective strategies for healthcare professionals to engage with patients, as it has in many other industries.

Material marketing helps you to share your expertise with patients through articles, blog posts, infographics, video content, and more.

If you’re a dietitian, for example, you can post-diet tips, nutritional counselling, exercise guidance, and much more.

The purpose is to provide useful information. Avoid making your content promotional. Everything else will fall into place if you focus on creating value. Also, avoid overusing medical jargon. It detracts from the appeal of your content.

Content that uses less medical jargon is more likely to connect with the audience and is more simply understood.

  • Mobile advertising

Smartphones are used by everyone, young and old. In the healthcare industry, mobile marketing is aimed toward those who use internet-connected mobile devices such as smartphones, tablets, and other handheld devices.

Text messages, in-game mobile marketing, mobile picture ads, mobile search ads, location-based marketing, geofencing, and cross-channel marketing are all popular ideas that succeed.

You may use mobile marketing to not only reach a larger audience but also to communicate health-related information and improve your reputation.

  • Make an investment in email marketing.

If you want to keep a healthy, close relationship with your patients, email marketing is one of the most cost-effective strategies to do so.

Personalize your email messages using demographic information such as age, interest, location, health status, and more. Always use polite language in your emails, subject lines, and calls to action.

Implementing an efficient email marketing plan can help your hospital produce more leads and patients.

Final Thoughts

Healthcare marketing is the new normal for a successful professional health service, there’s no denying it. Digital marketing’s role in the healthcare industry cannot be overstated. Establishing an online presence is crucial for the growth of your healthcare business because it helps you to reach out to a larger audience who spends time online.The patient’s experience and brand reputation will continue to be the most important factors in a successful digital marketing plan in the long run.

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